FAQs
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments via:
- All major credit cards
- PayPal
- Payment Wallets
- Google Pay
- Apple Pay
- Facebook Pay
- Etc
MY ORDER SAYS DELIVERED BUT IT'S NOT HERE! WTF.
As annoying as it is, this sometimes happens. It is aggravating and unfortunate. Carriers will label a package delivered, but the package doesn't actually show up until a day or two (sometimes three) later. It annoys us as well. But hold tight. Give it a few days.
Remember to monitor the status of your parcel via the "Track Your Order" feature. Funny Acting Black Girl™ is not responsible for lost or stolen packages. Should your package not arrive after a few days, please contact us and we will verify delivery and provide you tracking and carrier information for your personal investigation.
Beginning February 20, 2023, ALL orders will be insured by Shipsurance. If your item has been marked delivered and does not show up within 30 days of delivery date, we will begin the process of filing a claim. However, it has to be 30 days past the date marked delivered.
I RECEIVED AN EMAIL SAYING MY ORDER IS ON THE WAY, BUT THE TRACKING NUMBER SAYS THAT MY ORDER IS STILL IN YOUR WAREHOUSE. WHAT EVER DO I DO?
Order invoices are automatically printed with shipping labels. That means, when your order is printed, a tracking number is automatically and immediately generated and sent to you. The tracking will not update until the carrier has your package and has processed it on their end.
I RECEIVED THE WRONG ITEM! WHAT ARE Y'ALL DOING OVER THERE?
Whew! We are over here simply being human. Meaning there will be an occasional error. Every now and then, we send the entirely wrong order to a customer. It's a rare occurrence, but it happens. Our bad. Contact us so that we can send you what you actually ordered. Please don't dog walk us in the reviews and comments. Give grace.